Gracenote - Associate Director - Retailer Measurement Services

Associate Director, Client Services - Retail Measurement Services, Vietnam

We are pleased to announce that we have a position for an Associate Director in Ho Chi Minh City, Vietnam leading our Retail Measurement Services (RMS) Team for our Consumer Packaged Goods (CPG) clients.

We do two things at Nielsen. We measure performance for our clients and we use analytics to help our clients grow their business. Both measurement and analytics are important in their own right but it's the connection of the two that delivers the insights & recommendations that are critical to our clients- success.

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. Simply put, you are the Story tellers of Nielsen. Working with your Nielsen colleagues and spending time with clients, you will build partnerships that allow you to better understand your clients- business priorities and information needs. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.

Why Vietnam-

FOR THE WORK!

WORKING IN A GROWTH ENVIRONMENT LIKE VIETNAM IS EXTREMELY REWARDING. WITH SUCH AN ENTREPRENEURIAL ENVIRONMENT, YOU REALLY TEST YOUR ABILITIES TO MEET THE TOUGH DEMANDS FROM CLIENTS, TO RESOLVE PROBLEMS AND DEVELOP NEW SOLUTIONS NOT ONLY FOR CLIENTS BUT ALSO FOR PEOPLE.

FOR THE PEOPLE!

PEOPLE IN THIS COUNTRY ARE ALWAYS WILLING TO TEST OR PILOT NEW THINGS. THEY ARE NOT AFRAID OF FAILURE. IT IS EVEN SAID THAT "IF YOU WANT TO DO A PILOT, DO IT IN VIETNAM. THIS TEAM WILL GO ALL THE WAY TO MAKE IT HAPPEN. IF THIS TEAM CAN'T MAKE IT HAPPEN, THINK TWICE BEFORE DOING IT ELSEWHERE." - THE SAYING HAS HELD TRUE FOR MANY OCCASIONS.

FOR THE PERSONAL GROWTH!

FROM A PERSONAL PERSPECTIVE, MANY PEOPLE MAKE LOTS OF NEW FRIENDS IN VIETNAM. THEY LEARN SO MUCH FROM THIS CULTURE, FROM PEOPLE HERE AND ABOUT THE COUNTRY. WITH A VERY WELCOMING CULTURE YOU WILL FEEL AT HOME BEFORE YOU KNOW IT!

NIELSEN VIETNAM OFFERS GREAT CAREER GROWTH. GIVEN THE FAST PACE AND CHALLENGING ENVIRONMENT, PEOPLE WHO JOIN THIS TEAM WILL NEED TO BE ENERGETIC, HIGHLY ADAPTIVE, AGILE, INNOVATIVE, WELCOMING RISK. IF YOU FIND YOURSELF HAVING THESE QUALITIES, THEN APPLY TO THIS ROLE!

Key Responsibilities

- Establish and maintain client account plan(s) specifying key client business issues and company objectives to deliver value-add solutions

- Manage the client relationship with oversight of commercial contracts and negotiation of RFP- s

- Lead and develop a high performing client service team to exceed client expectations

- Mentor team members providing guidance on structuring and conducting market research studies, developing client relationships and identifying opportunities to enhance the value we provide to the client

- Create a partnership with clients positioning Nielsen as a valued and trusted advisor

- Lead the team in attaining its overall revenue and expense targets

- Manage daily activities of client-dedicated specialist staff

- Support client needs in a timely and efficient manner

- Represent the clients' "voice" to Nielsen functional areas

- Identify opportunities to leverage the myriad of Nielsen products and services to create integrated solutions that solve the clients' business issues

- Lead the contract renewal process for assigned clients

This is a great opportunity to make an impact for Nielsen Vietnam, gain insight into another Nielsen region, and grow with us!

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio, and text - is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world's population. For more information, visit www.nielsen.com