GoQuest Media - Business Process Analyst

ROLES AND RESPONSIBILITIES :

- Import, export, and query data based on user requirements.

- Create templates, reports, and dynamic dashboards.

- Address CRM user queries and manage CRM fields.

- Act as an intermediary between business and developer teams.

- Design, improve processes, and automate reports using Python.

- Gather, clean, and analyze data using SQL, Python, and Excel.

- Perform web data scraping when necessary.

- Define and track KPIs, document projects and processes.

- Conduct keyword research and analyze YouTube performance.

Role Type : This role can function as both an individual contributor and a team contributor, depending on project requirements.

Team Management : This role does not involve managing a team.

Key Goals :

- 30 Days: Identify existing processes and map them.

- 90 Days: Identify bottlenecks, propose solutions for improvement.

- 12 Months: Implement proposed solutions, ensure continuous improvement.

Measurement of Goals :

The goals will be measured based on process efficiency, time savings, and effectiveness improvements.

Who should apply :

- Has completed B.Tech or equivalent degree

- Loves Data Analysis using SQL, Python (Pandas, Xlwings, Selenium, BeautifulSoup).

- Knows Data Manipulation and Visualization using Advanced Excel, Google Sheets (V-Lookup, Pivot Table, Power Query), Google App Script.

- Has used and worked on CRM Platforms like Salesforce and Zoho CRM.

- Wants to do operations management (Business Process Improvement, Stakeholder Communication)

Who should not apply : Candidates with a non-technical background (e.g., plain BA, BCom) without experience in tech-related tasks will not be considered.