Roles and Responsibilities - Manager Consulting Job description: Client Management: - Take complete responsibility for successful delivery of all allocated clients on the parameters of Schedule, Quality and Customer Satisfaction. - Ensure exceptionally high satisfaction levels for customer stakeholders - Ensure appropriate expectations are set with the customer that can be met and exceeded as well as tactically manage expectations - Manage turnaround times for all deliverables Org Building: - Define, implement, manage existing and own process/workflows for any given project - Uphold and demonstrate the values and culture drivers of Goodera - Build and groom teams Team Management: - Collaborate with product / sales / engineering / other teams as required on the day to day deliverables of the designated projects/accounts - Manage metrics and reviews - Guide and mentor peers and team members- Performance as well as client management - Ensure adequate expectation management with the internal team and all stake holders - Proactively assess and identify training needs (technical and soft skills) and initiates training sessions - Ensure "honest and respectful" feedback is communicated to all team members frequently and a culture of frequent 1:1s exists within the designated teams Knowledge Management: - Provide process improvement suggestions that measurably impact delivery in a positive manner - Ensure timely identification of risk/problem areas and puts into place appropriate mitigation plans Sales and Technology: - Ensure up sell of new Goodera modules and a minimum of 10% increase in the value of the existing base - Revenue management for assigned India based clients - Ensure successful on boarding and deployment of the platform for all accounts managed - Ensure platform usage by all concerned stakeholders (Clients and NGOs), monitor and track the user engagement Skills: - Strategic/analytical mind-set - Comfort in a data-driven business environment - Problem solving comes naturally to you - Excellent critical thinking skills, ability to present your beliefs clearly - Strong ownership and bias for action; ability to internalize goals and work independently - You are comfortable working in a fast-paced start-up environment - Ability to synthesize complex data into actionable goals - Interpersonal skills to work collaboratively with various stakeholders - Strong verbal and written communication skills - Ability to communicate with both technical and non-technical staff are critical - Prior consulting and media experience is mandatory - Attention to detail and proven ability to perform tasks independently with a high degree of accuracy

Bangalore

Goodera - Manager - Consulting - US Region 

Goodera - Manager - Consulting - US Region  ,Job Description for Goodera - Manager - Consulting - US Region  in Goodera in  Bangalore for (3-6) years of experience. Apply Now!

Job Description for Goodera - Manager - Consulting - US Region  in Goodera in  Bangalore for (3-6) years of experience. Apply Now!