GM - Order Fulfillment & Operations - eCommerce

Job Description :

The role is core to defining the strategy & growth of business.

- Leading Category Management - Taking end to end P&L ownership of categories offered and driving aggressive sales through frequent category enhancement

- Create short term and long term business plans with how lists

- Create clear career paths for team members and help them grow with regular & deep mentoring

- Understand the market in detail, identify the target segments, understand their needs and contemporary trends - Conduct business analysis to maximize opportunities to achieve continued growth and profitability for Vendor and Company

- Competitive Vendor Management & consolidation of business partner ecosystem - selecting, negotiating & strategic planning with vendors and building a business partner ecosystem to procure products at reasonable price, quality & service levels

- Scaling the Vendor On boarding process and improving SLA Compliance

- Understanding loop holes in current vendor management and bridging the gap

- Pricing & promotion management - Forecast sales, develop indicative seasonal plans, price merchandise, create promotional strategies

- Developing innovative ways to deal with current eCommerce competitors by ideating super deals and customer delight initiatives

- Plan & communicate merchandising strategies to all Vendor partners to ensure that goals are met/surpassed on a regular basis

- Own customer & seller experience and drive their loyalty - Conduct customer analytics to understand buying behavior and purchase patterns to optimize customer & seller engagement and conversion

- Partner with product team to improve customer & seller experience. Work with them to develop tools and measures to improve conversion rates & GMV