GM - Knowledge Management - ICT/Telecom

Responsibilities:

To build a Knowledge Management strategy, organization and practice including:

- Identifying and implementing a Learning Management System (LMS) for partners (maintaining appropriate LMS compliance standards)

- To develop a comprehensive curriculum structure, training and certification framework and measurement and maintenance process for knowledge tracking and management for all partners globally.

- To develop the Training & Certification content, maintenance standards and scalable delivery platforms (for example eLearning and class-room based training) to support roll-out to our partners globally.

- Issue documented guidance on content development, curriculum development, delivery methods and measurement.

- Manage all training infrastructure and operations. Build and maintain the company Partner Training Portal for Partners.

- Work closely with Product organization to evolve and establish e-learning modules, video modules and deliver product and technology update trainings to partners

Qualifications, skills and experience:

- Graduate with experience for last 7-10 years in Knowledge management, with a Telecom or ICT company would be preferred