LOOKING FOR GM - BUSINESS EXCELLENCE FOR HEALTH CARE  Exp: 15+yrs   Location: Bangalore   Key areas of responsibilities (KRAs)	  - Deployment of Excellence Assessment across the organization.  - Implementation of Business Excellence initiatives e.g. CSAT, Internal Partners Satisfaction (IPSAT), Operations Self Assessments (Health checks).  - Deployment of Discovery Methodology, Transition Methodology, Continual Improvement Methodology, Operations Methodology applicable to Healthcare business.  - Alignment of organizational metrics to Excellence frameworks.  - Implement strong governance to address Operations Quality and Improvement projects and initiatives.  - Build team capability.  - Participate in client interactions through formal and informal channels towards ensuring attainment of objectives associated with the key deliverables.  - Support Account Management through active participation in client interactions during visits, due diligences, client reviews and any other form that may arise.  - Drive Transformational value creating initiatives/projects.   Desired skill sets   - Strong Program management skills.   - Strong domain knowledge in international healthcare processes and products.  - Complete knowledge and implementation experience of Excellence models.  - COPC registered coordinator and implementation experience of COPC.  - Knowledge of ISO9000, ISO27000, HIPAA is added advantage.  - Work experience as Quality consultants will be an added advantage.  - Capability to train and conduct workshops in Business Excellence.  Desired years of experience	  - Over 15 years of which at least 6 years in a BPO.   - Preferably, should have held leadership position in the Quality/Business Excellence function of a small BPO for about 2 to 3 years.  - Work experience in MNCs or reputed organizations will be an added advantage.  Contact- Dipa Rani  Live Connections  dipa@livecjobs.com 8297041110

Bangalore

GM - Business Excellence - Healthcare 

Job Description for GM - Business Excellence - Healthcare  in Live Connections in  Bangalore for (15-20) years of experience. Apply Now!