Global Schools Foundation - Associate Director/General Manager - Operations

JOB PURPOSE : The role holder is responsible for providing leadership to the various functions for all campuses in Middle East region. Responsible for developing and implementing country-specific strategies, policies and procedures while ensuring alignment with the GSF brand and managing operations and reporting to the Country Director to achieve the organisations business plans.

KEY RESPONSIBILITIES :

Leadership :

- Leads and provides direction to all the functions in the country

- Designs and delivers country priorities and strategies in line with the organizations business plans and brand

- Ensures policies and procedures are country-specific while maintaining alignment to the group

- Manage the operations of campuses and functions in the country

- Advises the leadership team on country-specific insights

Financial Financial Performance :

- Collaborates with the Finance Function and Country Director in developing relevant measurable performance metrics for the country, and proactively tracks performance against the metrics to ensure fiscal control, profitability and financial feasibility in the country

Sales & Admissions :

- Responsible for admissions numbers and enrollment growth to forecast sales and revenue for all campuses in the geography

- Achieve set targets and Review admission numbers on a weekly, monthly, quarterly & yearly basis

Budgeting :

- Establishes the annual budget for the country along with the Country Director

- Reviews operational and manpower costs for each campus in the geography

- Conducts discussions with the Finance Head and Principals, if needed

- Seeks approval for the country budget from the Country Director & GSF Management

- Finalizes the country budget based on feedback

- Provides approvals for items outside the budget

P&L and Approvals :

- Responsible for the P&L for the country

- Oversees expenses regularly specially that have exceeded a certain threshold, and escalates to the Country Director & GSF Management if needed

Functional :

Academics :

- Oversee the Principals and the functioning of the campuses with respect to academics, Human resources, Administration, Procurement, IT & systems & Finance (e.g. manpower, vendor related products, cross campus linkages, facilities, etc.)

- Provides guidance to the Principals with regards to business decisions (e.g. market intelligence and feasibility of introducing a new curriculum or program, etc.)

- Reviews the academic operations and rigor, planning for the board examinations and overall results of the campus though responsibility lies with the Principals

- Manage customer satisfaction as well as stakeholder communication in the country

Legal :

- Ensures statutory compliance, quality assurance and internal and external audits

Operations :

- Supervises the Operations and Procurement teams to ensure the effectiveness of the facilities management.

- Leads the Operations and Procurement teams to procure capital expenditure items for the campuses (e.g. furniture, electronic equipment, etc.)

- Manages the campus operations teams to ensure the smooth functioning of all school operations

Human Resources :

- Supervises the Business Partner HR to make strategic manpower decisions for the geography (e.g. creation of new positions, headcounts, recruitment, etc.)

- Supports the implementation of new policies and operational processes (e.g. payroll, staff welfare, induction, etc.)

Marketing & Sales :

- Responsible for meeting the admission & student numbers of the country operations

- Supervises the Marketing and sales heads of the country operations to develop the marketing strategy, and guide the brand message for the geography

- Oversees the offline marketing agencies appointed in the geography and ensures the marketing messages are tailored to the specific geography

Finance :

- Supervises the Financial Controller of the country operations to ensure, Budgeting, Accounting, Cash flows & adherence to process compliance

Projects :

- Works closely with the projects team in the head office to help identify new school sites for development & expansion

- Collaborates closely with the Projects team in taking the new projects to launch status

People Focus :

- Supervises the Human Resources team to continuously increase competency within the geography to meet future organizations needs through the development and recruitment of talent

- Leads the recruitment, selection, orientation, and training of employees in the geography

- Builds and manages high performing teams within the geography by providing leadership, role clarity, training and career development

JOB REQUIREMENTS :

- Minimum Qualifications Min Bachelors; Preferable Masters/ MBA

- Experience 15-20 years of experience

- Preferably in handling School Operations