Global Process Manager - Record To Report - Shared Services/FMCG

Global Process Manager - R2R - Shared Services - FMCG

- The Global Process Manager (GPM) - Record to Report (R2R) is responsible for driving global process standardization, transactional efficiency, organizational capability, process performance, and a prioritized roadmap of all global R2R processes.

- The position assures that quality, operation, and customer satisfactions objectives are achieved. The position analyzes policy with policy-owner, streamlines process to support policy and establishes key performance indicators for the global R2R processes.

- This role has accountability for R2R process excellence and is expected to provide the R2R GPO with recommendations to drive change across assigned disciplines.

Key Responsibilities:

- Define and implement the global R2R process roadmap to deliver targeted business benefits and ease of process use for the end user. Key sub-process components include month end closing, journal entries, account reconciliations, Intercompany, Fixed Assets, lease and Cash and Banking.

- Influence and align with R2R GPO on potential R2R process changes.

- Provide insights into shaping policies related to R2R process and institute process improvements to drive improved adherence to policies.

- Define and implement KPIs and performance measures associated with the R2R process. Lead benchmarking activities and continuous assessment of global process performance measures, driving measurable improvements in the process over time.

- Support R2R GPO in any system implementation / enhancement initiatives to the extent impacting R2R process.

- Identify, drive, and monitor continuous improvement related to the R2R process and create opportunities to bring service innovation.

- Ensure adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes.

- Identify and drive process automation including robotics for the process area.

- In consultation with business/functions and service delivery teams, support the identification, prioritization and implementation of process improvements, to drive better business outcomes.

- Establish and sustain process change control for R2R processes.

- Provide R2R process expertise for shared service migrations, business integrations including M&A activities.

- Build and maintain partnerships with process technology partners.