Global Delivery Head - Lifescience & Healthcare

- Strong Background in Lifesciences and Healthcare

- Heads the Global Delivery for respective units by effective strategic planning, providing inputs to Delivery Leadership.

- Effective execution of the strategies, business compositions at unit level, enabling business growth at unit level, enabling sales, developing teams to deliver world class services/technology solutions to customers within the guidelines, processes and norms of the organization.

- Focus on profitable growth of the unit keeping in mind profitability, and responsible for managing the Top and Bottom Line.

- Establishes new domain competencies and unearth new business-adjacency opportunities.

- Acts as Ambassadors in various business and technical forums.

- Collaborates with Sales Teams to formulate strategy to grow the Unit.

- Establishes and executes the governance plan to proactively understand client expectations and get periodic feedback from relevant stakeholders.

- Ensures the Unit leadership is able to manage customer expectations.

- Manages teams by ensuring identifying high potentials and communication to the teams.

- Maintains utilization and resource structure as per organizational guidelines/ approved deviations.

- To head Group Delivery i.e. managing various Business Units at the OU level.

- Lead the business under the guidance of LOB Head by effective strategic planning, Investment, business compositions, partnerships, thus enabling business growth and sales.

- Developing business leaders in order to deliver world class services/technology solutions to customers.

- Co-create Business Strategy and Mission: Build overall LOB strategy and market leadership.

- Grow the profit footprint of the Vertical/Business Unit.

- Profitability: Ensure to maintain existing business and profitability (improve profit margins);

- Support Sales in achieving the Top-line and be directly responsible for gross & net margin.

- Support Sales/Business Development: Collaborate with Sales & provide inputs to formulate strategy and Sales plans for the BU.

- Operation Excellence, Process & Quality - Services/Product:

- Ensure the DU Heads continuously work on the Improvement in Customer Management and project management skills.

- People Management: Manage leadership team of delivery partners and other key stakeholders effectively.

- Conduct succession planning for key positions/roles.

- Organizational Contributions: Lead/Participate in flagship programs.