- Creating strategies with senior management and develop policies that will correlate with the organization goal.
- Implementing effective processes and standards.
- Work in collaboration with subordinate and senior management levels involving negotiations and influencing on significant matters
- Responsible for management of critical and complex changes wherever applicable
- Initiate and drive continuous service improvement plans
- Identification and communication of potential risks and dependencies in timely manner to stake holders
- Responsible for Performance management, Career development and retention of the team members
- Should have an innovative and transformational mindset to identify opportunities to optimize processes
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