Gigmo Solutions - Manager - Internal Operations

Manager - Internal Operations

ABOUT US :

Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience, having presence in several countries in the Americas, Europe, Africa, and Asia. Expertise in Spanish, Portuguese, French, Italian, German, and global English. Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the globe and using cutting edge AI technologies for increased support efficiency at reduced cost and enhanced flexibility. We are Microsoft Partner in providing technical support.

LinkedIn: https://www.linkedin.com/company/14543064

Hardware Pre-requisites: - laptop (8gb RAM), windows 10, internet speed- 30 MBPS

For more details, please click the link below.

Designation- Manager- Internal Operations

Location- Gurgaon- Sec 54, Haryana, work from office

Role and Responsibilities:

- This is an excellent opportunity for people in mid-management aspiring to grow their horizons and increase their overall exposure to various management challenges that a fast-growing company faces.

- Only Technology and Data savvy Individuals with excellent written and verbal communication may apply.

Role and Responsibilities:

1. Work closely with the team and the senior support roles across the business to develop and maintain effective communication, administration of systems, share good practices and ensure that processes are completed on time

2. Provide support and direction to staff, and decides on the improvement strategies

3. Develop, embed and manage efficient business processes to ensure the effective running of the internal operations

4. Ensure queries and issues from the Gigworker community worldwide are addressed to appropriate closure

5. Supervise the team of business support staff

Skills Required:

1. Comfortable in reading and interpreting complex data reports and dashboards

2. Excellent written and verbal communication skills

3. People management, internal/external stakeholder management and supervisory skills

4. Fluent and fast in using online productivity tools e.g. MS teams, Outlooks, MS Excel, MS PowerPoint, MS Word.