Genpact - VP - AML/Fraud & Dispute Operations

Note : We are only looking for diverse profiles

Taleo id - BFS004971

Job title: VP AML, Fraud and Dispute Operations

Summary of Role/Profile: This role requires a global leader with deep domain expertise. The incumbent will be primarily be responsible for managing global delivery & driving growth in Financial Crime ( AML, Fraud and dispute operations) in Risk/Analytics for Banks & Financial Institutions. This leader will also partner with various cross functional teams within G - BFS, Cap Markets, Hitech & Insurance to support the larger agenda of driving growth trajectory in this space.

What is the focus of the function- The delivery team primarily focuses on 4 aspects:

1) Managing global delivery for Financial Crime ( AML, Fraud and dispute operations)

2) Driving global client penetration by setting up local centers in Europe & Australia in addition to running existing center in US -Dallas

3) Partnering with ACAMS to drive university & industry wide talent build & certification

4) Supporting domain led digital offerings

Why does this job exist - The demand and need for a robust and innovative solutions in the area of Financial Crime ( AML, Fraud and dispute operations)has increased multifold off late. Most of the banks and financial institutions are under stress to oblige Regulators with stringent deadlines in implementing a full proof solution for AML monitoring. Further, as most of the - core- AML monitoring activities are manual, puts pressure on cost of operations. Need for consolidating delivery of AML work to drive strategy in a s synergised way.

How does the role add value - G envisages the position / role to put G as a leader in Financial Crime ( AML, Fraud and dispute operations)solutions for Banks across product lines, geographies and all stages of customer lifecycle

How is this role unique from others - Financial Crime ( AML, Fraud and dispute operations) is focus area for growth for G in 2018. Given the strong relationship with majority of Banks across continents, experience in building utility model, and promising pipeline of business opportunities provides the incumbent with high visibility within the G organization.

Who are the key relationships for this role -

Key relationships for the role will include, but not limited to, the following-

- Financial Crime ( AML, Fraud and dispute operations) Business Leaders

- Risk Service Line Leaders

- There is a need to support Financial Crime ( AML, Fraud and dispute operations) across BFS, Cap Market, Hitech & Insurance - Should be able to establish relation with COOs

What are the minimum prior qualifications to be an applicant for this role -

Master's Degree (MBA or equivalent.) with 15+ years of relevant Financial crime ( aml, Fraud and dispute operations)experience in leading operations within BFS domain

- ACAMS certified preferred

In addition to the qualification, below is a must:

- Proven track record of running & setting up large scale Financial Crime ( AML, Fraud and dispute operations) operations across geographies

- In-depth Experience in domain across multiple product lines

What are the key initiatives and challenges facing this role in the next six months to three years- Financial Crime ( AML, Fraud and dispute operations) is a very fast evolving function in any financial institution considering new regulatory requirements and technological advancements in this area. The current operating model is not sustainable long term and banks are looking at providers to implement new solutions which reduce risks and operating cost also. This role will be a key enabler for G to be ahead of competition in this space and work closely with Practice & Sales to convert opportunities which exists currently & manage service delivery for them.

Specific Competence (Essential) -

Leading Service Delivery for Deep domain expertise in Financial crime ( aml, Fraud and dispute operations)function in a Banking Institution which includes the following:

- Customer On boarding

- Transaction Monitoring

- AML

Specific Competence (Desirable) -

- Exposure to multiple platforms and technology

Key Roles and Responsibilities :

Leading global service delivery for Financial Crime ( AML, Fraud and dispute operations), define & drive strategic roadmap for the business

- P&L Owner of the Business & operate the Business as per Operating Plans

- Client Management: Ability to host clients and drive Mining growth

- Establish key relationship with key client stakeholders, G stakeholders - COO's across different verticals

- Work closely with Practice to evangelise scalable solutions in the Financial Crimes domain & strengthen the value proposition

- Global leader with ability to hire and manage global talent

- Setting up local delivery centers in Europe and Australia in addition to managing existing delivery centers in US

- Requires partnering with ACCMS to drive university and Industry wide talent build and certification

- Provide thought leadership and dependable execution on diverse projects

- Contribute to Digital build assets

Knowledge, Experience and Education :

Essential -

- Proven track record of running and setting up large scale " Financial Crime ( AML, Fraud and dispute operations) operations

- Deep domain expertise in Financial crime ( aml, Fraud and dispute operations)

- Implementation experience of rpa/ digital in Financial crime operations preferred

- Would be required to demonstrate logical thinking, good numeric abilities, domain understanding, technology affinity and project/program execution

- Ability to foresee risks, be proactive and predictive while developing risk mitigation plans

- Demonstrate domain as well as technical understanding of the principles of Regulatory Compliance. This includes, extensive and in depth knowledge of regulations which impact Financial Institutions in areas relating to Financial Crimes

- Experience in building, appraising and managing Service Delivery of regulatory compliance teams

- Excellent team building and interpersonal skills

- Ability to exercise independent judgement and discretion handling highly sensitive casework