Skils: - Looking for someone with strong Quality Analysis and Delivery management experience - QA Automation, Manual testing, creating roadmaps for clients - Strong stakeholder management with exceptional communication skills - Capital Markets and IB experience is Preferred not mandatory - Delivery Management experience - handling P&amp;L, people and customers Role: - Ability to manage multiple accounts with global team size - Managing the project teams across various customers: People management is a key aspect of the job profile - Responsible for the successful delivery and NPS/ CSAT and service measurements across all the projects - Monitor and continuously improve key internal delivery processes including delivery management/ governance, project staffing and initiation, forecasting, project accounting and career management - Need to manage various application support projects executed from Bangalore and nearby cities which are mainly in HI Tech domain - Operation management including P&amp;L management with focus on Profitability - Good technology background: Prefer prior QA delivery background with experience to driving optimizations via automation - Strong hands on delivery management skills with experience in tracking multiple projects for schedule, quality, SLA Must be able to do hands on delivery governance. - Experience in working with banking captives either in the captive as a delivery manager or as an account manager for service delivery - Responsible to manage a team of 100+

Bangalore

Genpact - Service Delivery - Quality Analysis 

Genpact - Service Delivery - Quality Analysis  ,Job Description for Genpact - Service Delivery - Quality Analysis  in Genpact in  Bangalore for (12-16) years of experience. Apply Now!

Job Description for Genpact - Service Delivery - Quality Analysis  in Genpact in  Bangalore for (12-16) years of experience. Apply Now!