Genpact - AVP - Master Black Belt

Job Summary

The enabling functions are the backbone of the large-scale, complex operations the organization runs to create value for our clients by improving their processes and creating meaningful business impact. With this, the ask for transformative, insight-led, digital-savvy thinking across end to end operations of clients - both internal as well as external - has sharply increased. This group is critical to steer the agenda towards strategic, high-impact thinking. We promise a certain standard of excellence to our customers, this group helps ensure we hold ourselves up to the same or higher standard internally as well

Key responsibilities:

- This role allows an individual to build and implement the transformation strategy/framework for our internal customers. Provides an avenue to drive end-to-end solutions and leverages internal and external multi-function perspective to customize solutions

- Design and deliver on value generating roadmaps and projects as part of corporate quality

- Mentor Black Belts and Green Belt projects on Lean Six Sigma and end-to-end thinking to deliver long term benefits

- Harness a combination of smart processes, analytics and technology to design and deliver on business outcomes

- Partner with multi-function teams to constantly enrich the engagement

- Create commitment across all involved teams and facilitate buy-in from key stakeholders

- Lead and ensure an effective communication and governance rhythm on our key projects

Role requirements:

- 10+ years of experience in Service Industry

- Good communications skills.

- Graduate/ Post Graduate/MBA Degree

- Certified Master Black Belt

- Handling Multiple Stakeholder