Genpact - Assistant Vice President - Procurement Operations

Essential

- Graduate/Post Graduate in Commerce

- Prior Procurement Operations experience in the BPO Industry

- Experience in leading large teams

- Expertise in Indirect - Sourcing

Desirable

- Involvement in Six Sigma initiatives and projects

- Transitions and Transformation experience

Requirement details :

- Flawless execution on Operational deliverables through a robust operational and controls/compliance framework

- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective

- Actively engage with customers to understand and address customer pain points

- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team

- Align to customer goals and deliver on commitments consistently

- Ability to foresee risks, be proactive and predictive while developing mitigation plans

- Ability to build impactful customer relationship; enhance Net Promoter Score