Client Partner - Telecom & Services at Grassik Consultants Pvt. Ltd.
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General Manager/Senior Manager - Supply Chain - eCommerce (6-12 yrs)
Job Description :
- Experience in managing end to end full Supply Chain cycle (FM,MM,LM)
- Ensure adherence to the Service Level Agreements as informed to the customer
- Work towards continuous improvement for serving all customers within the stated delivery times across the city
- Liaison with customer relationship team to ensure seamless customer experience
- Lead a very large fleet of delivery executives across areas through a 4 tier team of Managers and Team Leads (TLs) and warrant an efficient and healthy work environment.
- Monitor the performance metrics of different reporting teams and take necessary actions to improve the same.
- Help build and implement SOPs. Manage workflow and day to day operations
- Ensure compliance in hub operations and logistics in all areas
- Execute plans for ensuring availability of adequate fleet and/or building the fleet and infrastructure to meet the Supply demand
- Strategize and Execute central initiatives as well as contribute with ideas for effectively scaling up the operations in your city
- Explore opportunities for reducing the overall Cost Per Delivery
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