General Manager - SAP FICO

General Manager - SAP/FICO

Key Responsibilities:

Projects & enhancements:

- Finalize solution design in SAP for all new initiatives, enhancements & change requests

- Ensure execution of SAP configuration & related developments as per solution design in adherence to project timelines Ensure user acceptance test, regression testing & end user training

- Support change management during implementation of projects & enhancements where required.

Identify improvement opportunities, Strategic inputs/ planning:

- Benchmarking (internal and external) to identify opportunities for process improvements

- Understand product roadmap (SAP and other ERPs) to look for best practices relevant in our context Gather inputs (from market vendors external peers) critical to make step/ exponential improvements in respective functions

- Work with BAs/ BRM/ Head ASG and prepare business case recommending roadmap & implementation of improvements.

Process standardization, drive usage and business KPIs to maximize business value:

- Work with SMEs/ FHs to drive standardization of processes, data, controls and reports

- Analyse usage of IT systems and work with FHs to improve usage

- Develop business KPIs with inputs/ help from SMEs Analyse business KPIs and make suitable recommendation to FHs for improvements.

SLA management:

- Ensure that SLAs are maintained Seek regular updates from the Section Heads on incidents logged for respective application

- To improve usage level by analysing trends of most common issues

- To ensure maximum availability and enhance usage of SAP system by analyzing and Identification of critical / recurring problems by taking corrective steps.

Training Users knowledge transfer:

- Identify end user training needs (each location), develop training calendar. Execution of End user training plan

- Continuously develop/ strengthen Power Users Attend relevant seminars and conferences

- Cultivate and disseminate knowledge of application-usage best practices among his team as well as users

- Remain aware and informed of the latest technical and product knowledge as well as trends and competition for assigned products.

- Keep all documentation updated Knowledge sharing with Other Business in ABG Group where new / existing SAP is implemented/maintained.