General Manager - Salesforce - Consulting Firm

Job Summary :

We are looking for a self-motivated and energetic leader to join us as GM Salesforce. The ideal candidate should be experienced in development and implementation of Salesforce technology roadmap by working along with senior business managers as well as technology team-members. Manage business, stakeholders. A decision maker with a strong leadership skills and domain knowledge.

- Partner with the business leaders in designing and developing customer-centricity roadmap with Salesforce CRM as the basis.

- Define the strategic Salesforce roadmap and architecture. This includes sales cloud, marketing cloud, analytics and integrations with other ERP systems.

- Overall in-charge of design, architecture, implementation and support of Salesforce CRM Applications.

- Define and implement the CRM team structure including the mix of internal team members and external service providers (outsourcing).

- Development and implementation of CRM governance guidelines and driving success of CRM initiatives.

Desired Profile :

- Experienced and demonstrated understanding of overall SFDC architecture and platform. Overall industry experience of around 15 years with 5-8 years in Salesforce.

- Good experience in building and implementing applications on the Salesforce platform (especially Sales Cloud). Must be involved in 3-5 Salesforce implementations.

- Understanding the software engineering life cycle for development, and the concepts and practices required to implement effective information systems.

- Experience of integrating Salesforce with 3rd party products, ideally using web services.

- Strong analytical skills and solution-oriented mindset.

- Effective communication and presentation development skills with the ability to take complex, ambiguous topics and turn them into stories that influence an audience.

- Ability to effectively operate with flexibility in a fast-paced, constantly evolving, team environment.

- Salesforce certification is highly desirable

- Experience in end-to-end integration of Salesforce with large ERP applications. Mulesoft experience would be an added advantage.