General Manager - Sales & Operations - FMCG/FMCD

Job Responsibilities:

New Market development

- Strategize, visualize and create new business opportunity plan for new & existing business segments.

- Conduct area specific market research and market intelligence to develop new business opportunities, increase customer base, identify new markets.

Sales & marketing operations

- Achieving top & bottom line targets.

- Increase productivity at all levels (Turnover, Revenue Vs Cost, Timely collection of payments etc). Continuously analyses team productivity and sales pipeline to surpass targets

- Ensure quality and timely delivery of products and solutions.

Customer Relationship Management

- Actively solve any issue the customer is facing.

- Maintain relationships with clients by providing support, information, and guidance; recommending profit and service improvements

- Ensuring continuous increase in share of business allocated by existing clients

- Business Operations coordination & MIS reporting

- Ensure close coordination between Sales & Marketing, Plant operations, Finance

- Periodic MIS reporting and management

- Retention and development of team

- Develop, coach and mentor your team, motivate them for better results

- Develop a solution-centric approach among all the team members.

- Provide organization directional inputs and work closely with the CEO & MD

Desired candidates experience:

- Candidates with 13 - 20 years of strong experience with FMCG, consumer durables, consumer commodities and has worked in entrepreneurial/ family driven firms and scaled them up. Has Handled multifunctional responsibilities.

- Strong Sales & Marketing experience with a proven track record of scaling up businesses and solid exposure to progressive Sales practices

- High degree of customer orientation. Should have implemented a culture of process orientation and customer excellence

- Go-Getter attitude with strong understanding and ownership of P&L and overall business plan.

- Excellent presentation & communication skills with experience to communicate and deliver presentation at high profile meetings.

- Smart and energetic, Aggressive & enthusiastic

Education:

Candidates with 13 - 20 years of strong experience with FMCG, consumer durables, consumer commodities and has worked in entrepreneurial/ family driven firms. MBAs preferred