General Manager - Sales/Marketing & Business Development - Scaling & Development

1. Sales & Marketing

- Profit and Loss Management: Defining, implementing and achieving the annual operating targets

- Achieving the Annual Operating sales plan by reviewing and motivating the team on a weekly basis

- Reviewing pan-India Marketing & Mobilization Plan on a monthly basis with person responsible and deadlines

- Conceptualizing and implementing brand guidelines, business model and operating framework

2. New Business Development

- Managing multiple revenue streams and creating new revenue streams in both B2C & B2B markets

- Analysing city-wise potential and leading the NBD team to open new centres as per AOP timelines

- Stakeholder Management: Managing different franchise, government and other business partners

3. Team Management (Pan India)

- Hiring, retaining and managing multiple teams in the organization

- Building a culture of performance and open communication within the teams

- Works closely with senior management to define optimal performance measurements and performance management programs required to ensure organization success

4. Compliance and SOP

- Being the custodian of all standard operating protocols to ensure quality across all franchise and company owned centres

- Creating a culture of continuous process improvement within the teams