General Manager - Record To Report Operations - BPO

1. Process knowledge - Strong Expertise in R2R domain in handling different sub-processes under R2R stream

2. Deep understanding of issues, critical SLA's is a must.

3. People Management - Team size will be in the range of 60 to 80 with pretty high management grade employees reporting to this role

4. Time Management

5. Quality orientation

6. Multiple stakeholder management

7. Excellent Communication skills

8. Customer management

9. Logical ability

10. Commercial savvy

11. Ability to drive change

a. Quality certification

12. Global orientation (worked in international assignments/Transitions)

13. Experience in pricing or resource unit

14. Experience/expertise in ERP systems such as Oracle/SAP to engage with customer is operational issues originating from system

15. - Knowledge of GAAP/IFRS