General Manager - Quality Head - Product Firm

GM Quality Head for a Leading Product based Company with products like PLC, Motor Starters, Circuit Breakers, Switch

FEMALE CANDIDATES ONLY

Experience - 11 to 22 years

Location - Chennai

Mission:

Supervise the complete scope of the quality function or more than 2 specific sub- functions as the ultimate person in charge of customer satisfaction.

Key Responsibilities:

- Manage the Customer Satisfaction and Quality function within one Site and Develops quality action plans allocate Resources

- Interact regularly with Customers to better understand their Expectations and Concerns

- Represent the Voice of Customer and drive the Customer Centricity within the Entity

- Influence the Decision process of their Entity to always consider the Voice of the Customers

- Contribute to improving Customer Satisfaction and achieving quality Goals by defining implementing and managing action plans