General Manager - P&L - Pharma/Healthcare

Position Title: General Manager

Location: Mumbai

Reports To: The position will directly report to GM and VP Commercial (EMEA, APAC and Latin America)

Direct Reports: Sales, Services, Marketing, Commercial Operations.

Position Summary : 

- The Group is in process of integrating the business. As a result of the acquisition, he company will become a stand along operating company inside the Group. There are numerous exciting opportunities associated with this change including products, how to drive strong results across business segments and developing new talent and processes.

- Every employee has the opportunity to learn and apply the powerful toolkit to create real value for customers and shareholders. It shapes a dynamic environment of unending learning and growth. It is the cornerstone of a shared culture and a powerful competitive advantage. It drives every aspect of their work. They use toolkit to guide decisions, assess what's working and what's not, and accelerate breakthrough innovations.

Strategy and Goals (2-3 years) : 

Develop and execute sustainable long-term growth strategy in South Asia (India, Sri-Lanka, Bangladesh, Maldives and Nepal) and create a high-performance commercial organization. The General Manager for South Asia will lead a cross-functional team consisting of sales, service, marketing, commercial operations and deploy innovative direct and indirect Go-To-Market strategies to achieve consistent monthly, quarterly and annual goals of double-digit growth.

Responsibilities : 

- Build and lead a high-performing commercial team via hiring and strong retention, and in collaboration with the team and global functional leaders;

- Define and implement plans and actions that will drive sustainable top-and bottom-line growth

- Define and implement the optimal indirect distribution structure

- Implement a culture and business practices based on the toolkit and high employee engagement, which will include kaizen calendar, Champion Program, operating review, funnel management, and Policy Deployment efforts

- In the immediate term, there is an expectation that the position will play a key role in post integration activities for seamless/sustainable fashion with no measurable impacts to customers or employees;

- Support reposition Go-To-Market model for South Asia.

Anticipated Challenges : 

The company needs to achieve healthy growth in existing and new markets. The competitive situation is intense with different subindustry segment players.

Qualification Requirements:

- Bachelor's degree or higher (or equivalent degree/diploma is considerable), Marketing or MBA preferred

- Proven leadership skills leading a business and managing a P&L, good performance track record

- Experience in sales and service

- Knowledge of the South Asia culture (when foreigner)

- Effectiveness in managing and leading in a matrix-structure

- Well-developed skill in working tender-based business with hospital stakeholders

- Post-merger integration experience is a plus

Leadership Capabilities : 

Results Orientation: 

- The GM of South Asia will conduct him/herself with a high level of tenacity and demonstrate an impressive track record of margin expansion, high customer service levels and team engagement. A fast career development will be indicative of strong performance. She/He remains purpose-driven while achieving results that consistently are at levels that outperform competition and the underlying market, which also indicates a systematic and structured approach to driving for results. She/He has a demonstrable history of successfully completing and delivering results on complex projects, such as integrations, streamlining of global operations, or carve outs. She/He is energized by a challenge, sets new and stretching goals, and delivers beyond expectations.

Collaboration and Influencing: 

- She/He encourages collaboration among subdivisions in order to create an atmosphere of shared accountability and trust. She/He creates a network across boundaries to achieve results as a team and share best practices. She/He takes calculated risks to advance collaborative relationships, and helps build relationships between different stakeholders at different levels and across the organization, enabling collaboration across all levels. The new executive cultivates an active external network and invests in building outside relationships in order to enhance external partnerships. She/He recognizes potential sources of conflict and acts to propose effective working solutions.

Team Leadership:

- The successful individual is a strong team player, who is comfortable leading diverse teams across the globe with both direct and dotted line reports. She/He naturally leads teams across functions and geographies. She/He is a strong communicator who not only ensures a clear and collective strategy going forward and creates ownership and buy in from her/his global team. She/He demonstrates and authentic leadership style, leading by example and setting high standards for work ethic, integrity and professionalism. She/He actively engages the team across the globe to develop plans and resolve issues with collaborative problem solving. She/He holds individuals and teams accountable for agreed-upon plans and rewards those who support team objectives. She/He recognizes and encourages individuals, teams that exhibit greater creative energy and publicizes team results to the organization.