General Manager- Operations -Tier 1 - (Tamil Language only) Our platform enables these professionals to become micro-entrepreneurs by helping them in 5 key areas - - Branding and Customer Access: Working as an individual franchisee of Urban Company - Financing Access : Opening bank accounts, access to loans, insurance etc. - Tech Led Service Standardization : Standardizing the service - creating SKUs, fixed and transparent pricing, clear service deliverables, defined SOPs, delivery tracking, payment systems, reviews etc., to help remove friction from the service experience - Training: So and Core Skills Training imparted in our training centers and via the app - Consumables Supply Chain : Purchasing consumables needed for service delivery in bulk This helps service professionals become more organized and multiplies their earnings. E.g. - Our beauticians typically earn INR 40-50k per month with no upper ceiling (Many earn &gt; INR 100k per month), while in the local salons, they would earn between INR 8-15k per month Scale of Operations : Urban Company serves approximately 700,000 customers every month, for a variety of their home services needs. It is present in all major metropolitan cities of India, and has also ventured into UAE,Australia, and Singapore. Founding Team and Investors Founding Team: a. Abhiraj Singh Bhal : BCG, IIM Ahmedabad, IIT Kanpur b. Varun Khaitan : BCG, Qualcomm, IIT Kanpur c. Raghav Chandra : Twitter, University of California Berkeley Investors: Accel Partners, Saif Partners, Bessemmer Venture Partners, Vy Capital, Trifecta Capital, Family office of Mr. Ratan Naval Tata General Manager Role: Our business is executed by small high powered teams for each sub-vertical handling all aspects of business for a cluster of 5-8 cities. The team will be led by a GM. The right individual should have a combination of sharp analytical decision making, sound business judgement, robust result driven execution and creative iterative business building A General Manager would typically oversee a team of 2-3 Cluster Leads, along with 12-15 Senior Category Managers, Category Managers, and Trainers and be responsible for all aspects of operations of 3,000-5,000 UC partners. As a General Manager, you will be expected to : - Independently own and build all aspects of UC's business across your vertical - building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion - Grow the marketplace while optimising multiple opposing factors like service availability and supply utilisation; scaling user growth while improving operational excellence and quality of service - Build, coach and lead a high performance team across business development, skill training and growth - Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices - Drive user growth through local marketing initiatives, partnerships as well as localising the offering/pricing for your market - In a nutshell the General Manager is expected to completely own and drive the business, the team and make all decisions for your cities. If being a lynchpin of an organization and business excites you, we- d love to meet you and talk more. Potential backgrounds : 1) 4-6 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting 2) High sense of ownership and a penchant for excellence 3) Prior experience in operations or category management a bonus 4) Mandatory Tamil conversational ability

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General Manager - Operations - Internet/Online 

General Manager - Operations - Internet/Online  ,Job Description for General Manager - Operations - Internet/Online  in I4 Consulting Services in  Any Location for (6-18) years of experience. Apply Now!

Job Description for General Manager - Operations - Internet/Online  in I4 Consulting Services in  Any Location for (6-18) years of experience. Apply Now!