General Manager - New Accounts - Enterprise Sales - Education

Job Title : General Manager - New Accounts

Reports to Vice President - Enterprise Sales

Department Enterprise Sales Location Mumbai / Gurgaon

Key Responsibilities (State the primary duties and tasks of the position) :

- SPOC for Developing Profitable Revenue streams from New Accounts

- Managing Profit & Loss for the assigned Business

- New Business Development / New Client Acquisition (new accounts mining)

- Responsible for creating Go-to-Market strategies and action the same

- Drive business through products / offerings like Assessments, Source-Train-Place, Inductions,Executive Education, Premium Certifications / Programs

- Identify and seek resources required for delivery of plan through the Delivery Team

- Closely monitor, review and report business performance to ensure its growth and expansion

- Set, monitor and review financial targets for team members

- Develop & present relevant business proposals

- Monitor market Intelligence within the industry in terms of market development, new projects, competitive activity, new customers, etc.

- Develop, sustain and nurture relationships with partners and principals, external trainers and key customers

- Understand client needs, develop and deliver products and services to address customer requirements, seek feedback from clients on services provided, constantly monitor and review quality benchmarks/ norms to ensure highest level of customer satisfaction

- Team Management - Facilitate attraction and retention of employees, help enhance employee morale and engagement and ensure effective business delivery

Competence (Skills, knowledge, experience and attributes required) :

- Competence Particulars

- Education Master's in Business Administration (Marketing)

Work Experience : 12-15 years of relevant experience

Knowledge :

- Domain Experience in dealing with relevant Customer Base

- Expertise in Mining, Acquisition & Managing New Accounts

- Proven track record of achieving Sales Targets

Skills :

- Relationship Management, Customer Account Management, Leadership / Influencing, Service Orientation, Business Management & Team Management skills