General Manager - IT - Retail/Online

Job Description

- Oversee all technology operations and evaluate them according to established goals.

- Devise and establish IT policies and systems to support the implementation of strategies set by upper management.

- Analyze the business requirements of all departments to determine their technology needs.

- Understand the business & identify areas for automation, MIS to enhance value for the company.

- Setting up the IT Controls, IT Policies, checks & SLA Levels for IT Support functions and processes (internal & external customers/ Vendors).

- Inspect the use of technological equipment and software to ensure functionality and efficiency.

- Identify the need for upgrades, configurations or new systems and report to upper management.

Skills Required

- Experience in analysis, implementation and evaluation of IT systems and their specifications

- Strong Experience in Retail Domain spanning across sourcing, supply chain, warehouse management and system integration.

- Expertise in handling the Process Management cross functional team to automate various business processes.

- Excellent organizational and leadership skills.

- Ability to make impact on business through complete adoption.

- Orientation towards internal customers.