Job Title : General Manager - IT Infrastructure Cost Centre : Africare Reports To : CIO / President Africare Location: : Nairobi, Kenya Job Profile This Role Offers - To be an enabler and key member of the Group leadership team for Africare - As a General Manager of IT Infrastructure will be responsible for overseeing the design, implementation , and maintenance of the organization's technology infrastructure. - This individual will manage a team of IT professionals and work closely with other departments to ensure that the technology infrastructure is aligned with the company's goals and objectives. Job Summary : - The head of IT Infrastructure is responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and related software. This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure. - Partnering with the Lead for Business Applications, this position will lead the Infrastructure and Operations teams with overall responsibility for technology infrastructure planning and deployment of technology for various projects. Essential Duties and Responsibilities : - Partners with CIO to lead the technology infrastructure strategy and execution for the enterprise. - Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement. - Provides infrastructure services vision, enables innovation, and seeks to leverage IT trends that can create business value consistent with the company's requirements and expectations. - Development of enterprise standards and technology architecture and the IT operations governance process. - Conduct product and vendor evaluations ensuring best in class technologies and partners. - Works closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build strategic relationships for creating value for the organization. - Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business. - Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting. - Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures. - Leadership for delivery of 24/7 service operations and KPI compliance. SKILLS - Leadership Skills - Should be able to manage an organization by successfully coordinating staff, resources, and implementing policies effectively, so strong leadership skills are vital to this position. - Time Management - Works on various tasks at once and needs to be self-motivated, as often they are completing these tasks under their own direction. Time management and the ability to prioritize tasks is vital to ensure goals are met. - Problem-Solving Skills - As issues arise within an organization, you should be able to identify them and resolve them quickly and efficiently for the sake of the business. - Decision-Making Abilities - Ability to make decisions that benefit the organization and work towards goals, strategies, and policies. They make decisions on a regular basis and choose the best course of action. - Communication Skills - As someone implementing policies and strategies, you should be able to communicate with staff, stakeholders, and clients effectively. This may be in the form of giving instructions, explaining plans, or negotiating with external companies. QUALIFICATIONS & SKILLS - 15+ years' total experience, including 5+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security, and information protection. - Experience of leading overall infrastructure for a complex organization and network, including multicounty setup, VLAN setup for regulatory requirement, managing data protection, etc. - Working knowledge of SAP and Microsoft stacks. - Working knowledge of Storage Area Network (SAN) and related technologies, Cisco-based network communications technology, High availability and disaster recovery architecture, communication, and related technologies - Exposure to ITIL concepts and adoption. - Experience with regulatory compliance issues, as well best practices in application and network security. - 50% healthcare exposure in IT will be an added advantage. - Should have team management experience. - Current span of 5-8

Nairobi

Overseas/International

Kenya

General Manager - IT Infrastructure - Insurance 

General Manager - IT Infrastructure - Insurance  ,Job Description for General Manager - IT Infrastructure - Insurance  in Confidential in  Nairobi Overseas/International Kenya for (15-20) years of experience. Apply Now!

Job Description for General Manager - IT Infrastructure - Insurance  in Confidential in  Nairobi Overseas/International Kenya for (15-20) years of experience. Apply Now!