General Manager - Human Resources - BPO

a. Handling all facets of HR for a center of 1000 seats

b. Domestic BPO experience

c. MBA for good university

d. Strong in bulk hiring for domestic BPO

e. Should have hiring close to 300 people every month in Mumbai for a BPO setup.

f. Building strong talent pipelines to satisfy our current as well as future hiring needs

g. Lead and monitor all sourcing strategies

h. Plan & implement online employer branding activities on platforms like company website, Glassdoor, LinkedIn, job boards, HR software portal etc. and offline employer branding activities by managing external partnerships with campuses, HR forums & participating in job fairs, etc.

i. Plan and implement strong process to ensure delight in candidate experience (including application, interviews, and communication.

j. Develop a network of potential future hires (e.g. past applicants and referred candidates)

k. Create robust systems and process to monitor the team performance & measure key l lrecruitment metrics, like source of hire and time-to-hire

l. Identify, evaluate and implant right on-line tool for Talent Acquisition which includes ATS and candidate assessment tools.