General Manager - Human Resource - Retail/BPO/BFSI/Telecom

General Manager - Kerala

- Must Have Experience working in Retail, BPO, BFSI, Telecom Industries only

- Provide consulting, counsel/recommendations to Senior Executives, People Managers on various Employee Relation matters

- Communicate to Managers appropriate changes/recommendations in line with the local statutes on Employee Relation cases

- Champion best practices and help identify improvements to enhance HR services & products for the workforce, and support the change journey for people managers around a broad range of HR-ER processes and policies - including matters related to ICC

- With extensive experience in ER - handling cases & investigations, work on litigation related cases in conjunction with ER and legal

- Establishing sound and constructive working relationships within HR-ER team and adapt to a dynamic work style, prioritize workloads to attend multifaceted, legal risk cases, manage complex governance and audit requirements

- Maintain and develop positive and professional working relationships with Business, members of the HR & ER functions

- Effectively communicate and influence ER expertise with workforce through building strong working relationships implications (e.g. workplace conflicts, complaints, performance appraisal disputes, absence management, disciplinary actions/consequence management, exit management)

- Lead/managed internal investigations on complicated matters related to PCC (personal misconduct) and Employee Grievances and Complaints, Performance related disputes, Whistleblowing and other Workplace issues in line with Organization protocols and also supported with cross border investigations

Experience: 9-15 years

Education: MBA 2009-2014 Batch passout

Location: Kerala