General Manager - Human Resource - International BPO

Candidate should have experience in working with International BPO and should have managed end to end HR function

Manpower Planning, Budgeting & Its Control :

- Establish strategic guidelines to support business

- Bringing excellence in executing HR responsibilities

- Manpower hiring as per the recruitment plan

- Gather insights at workplace and feed them back appropriately to the leadership team of the organization

- Plan and execute suitable interventions to keep the employees motivated

- Act as a business partner and provide dashboards/analytics to business heads/department heads to help them have a pulse of their team

- Take adequate measures to retain good employees, ring fence high potential employees

- Ensure Statutory Compliant status at all times

- Drive an effective Learning and development agenda that impacts the employees and the businesses

- Evaluate and Improvise the current HR Practices to keep with time and external benchmarks

- Design, update and share HR policies & processes

- Be astute to handle dynamics at the workplace and help employees to overcome crisis situation

- Nurture and develop a motivated HR Team to meet business requirement

- Develop the collective knowledge of the HR team to handle complex and crisis situation arising due to dynamic and changing business environment

- Plan and implement an effective HR Plan that is aligned to Business