- Assisting the Operational and Financial Management of the 535 acre Property  - Oversees the operation of the all property departments.  - Manage & oversee overall operations including standard service initiatives, leading and managing F&B / service staff, implementing and complying with international standards, overseeing new F&B initiatives, leading and developing the executive team, responding to guest's inquiries and resolving concerns by meeting participation and facilitation along with staff.  - Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service & financial measurements.  - Identify operational performance, productivity & efficiency gaps and implement measures to correct those deficiencies.  - Benchmark the service standards against the best international services standards  Managing the Guest Experience :  - Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.  - Extends professionalism and courtesy to guests at all times.  - Motivates and encourages staff to solve guest and employee related concerns.  - Provides excellent customer service by being readily available/approachable for all guests.  - Takes proactive approaches when dealing with guest concerns.  - Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.  Conducting Human Resource Activities :  - Constantly coaches and provides on-the-training to F&B / Service staff on serving, presentation, grooming and other aspects of service.  - Ensures orientations for new team members are thorough and completed in a timely fashion.  - Takes proactive approaches when dealing with employee concerns.  - Ensures property hiring practices comply with requirements and strives for a culturally diverse work place  Educational Background : Hotel Management graduate  Work Experience : Worked in a good hotel with experience of at least 12 - 15 years managing a large kitchen  - Proven food and beverage management experience and facility management experience.

Karnataka

General Manager - Hospitality Operations 

General Manager - Hospitality Operations  ,Job Description for General Manager - Hospitality Operations  in Auctus Consulting in  Karnataka for (15-23) years of experience. Apply Now!

Job Description for General Manager - Hospitality Operations  in Auctus Consulting in  Karnataka for (15-23) years of experience. Apply Now!