General Manager - Hospitality

Job Location: Pandharkawada

Education: MBA - Marketing/ MBA-Hospitality Management/ MBA-Tourism/PGDBM Or any relevant Course

Gender : Male/Female

Age : 35- 40 Years

Salary : Best in Industry - Decent Hike will be provided on Current CTC

Job Description :

- Oversee the operations functions of the hotel, as per the Organizational chart.

- Hold regular briefings and meetings with all head of departments.

- Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards.

- Lead all key property issues including capital projects, customer service and refurbishment.

- Handling complaints, and oversee the service recovery procedures.

- Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

- Ensure all decisions are made in the best interest of the hotels and management.

- Deliver hotel budget goals and set other short and long term strategic goals for the property.

- Developing improvement actions, carry out costs savings.

- A strong understanding of P&L statements and the ability to react with impactful strategies

- Closely monitor the hotels business reports on a daily basis and take decisions accordingly.

- Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.

- Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.

- Prepare a monthly financial reporting for the owners and stake holders.

- Draw up plans and budget (revenues, costs, etc.) for the owners.

- Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.

- Act as a final decision maker in hiring a key staffs.

- Coordination with HOD's for the execution of all activities and functions.

- Overseeing and managing all departments and working closely with department heads on a daily basis.

- Manage and develop the Hotel Executive team to ensure career progression and development.

- Be accountable for responsibilities of department heads and take ownership of all guest complaints.

- Provide effective leadership to hotel team members.

- Lead in all aspects of business planning.

- Respond to audits to ensure continual improvement is achieved.

- Corporate client handling and take part in new client acquisition along with the sales team whenever required.

- Assisting in residential sales as and when required and development with strong sales prospects.

- Responsible for safeguarding the quality of operations both (internal & external audits).

- Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

- Regular Reporting to Management.

Candidates must have exposure into hospitality industry.

Preferably from wildlife resort.