General Manager - Hospital Operations

A reputed multispeciality 300 bed Hospital located at Latur, Maharashtra is looking for General Manager- Operations -

Patient related :

- Ensure patient care policies, procedures and other agreement are consistently met.

- Provide strategic guidance to the operations managers to ensure service delivery.

 Financials related :

- Full P&L responsibility focused on achieving operations metrics.

- Manage- Profitability of teams, Productivity of teams and Cost of Revenue.

- Drive cost control measures across operations.

 People related :

- Maximize utilization of resources from clinical and non clinical staff.

- Approve resource planning, recruitment training and other development plans for the teams Mentor and guide direct reports and work closely with all Managers and intervene appropriately to create a competent and close-knit team.

Process related :

- Consistently meet predetermined metrics to achieve business objectives. Ensure contingency plans are in place for all patient services.

- Ensure timely and accurate reporting of performance metrics and SLAs to the Management.

- Identify and resolve problem situations as a final point of escalation.

- Ensure timely preparation and review of goals and development plans for direct reports. Ensure accurate handling and completion of progress reviews on performance and development plans within agreed timescales and provide ongoing

- Review performance achievements regularly with Operations Managers / Operations Assistant Mangers, Business Development, etc and provide strategic direction to improve service delivery.

- Develop an organization structure that is in line with the business objectives and needs.

- Manage multiple services across the organization and provide strategic direction and leadership to the teams so that they consistently meet and exceed performance metrics.