General Manager - Go To Market - FMCG/Telecom

JD - GM - Go To Market

Distribution Expansion & Optimization :

- Identifying target markets, channel partners, distribution models

- Streamline & ensure proper implementation of Distributor appointment module (incl. backup)

- Proper compliance to Distributor discontinuation and FFS policy

- Identification and timely action on gaps

- Target setting module

Distribution / Channel Partner Policy :

- Responsible for contract management, KPI management, overall responsible on customer's operation,

- Improve the operational systems, processes and policies in support of organizations mission business process and organizational planning.

- Effective Implementation & Compliance of Co. Policies & Processes.

- Ensure Distributor & Filed team - user training, adherence & compliance of the existing Policies & Processes.

Distributor Financials along with the SBU Finance manager - Financial Health and Operational policy adherence :

- Proper implementation and drive improvement initiatives of all commercial policies including

a) Security Deposit

b) Investment

- Improvement & Replacement of Fin in-disciplined and Fin Stressed parties

- Tracking of Claim Management System to ensure removal of any exceptions

Exceptions Review of Distributor Performance

Managing Sales Support operations

Distributor Engagement :

- Distributor induction and on-going training plan

- Development of distributor manual

- Distributor Reward & Recognition

- Distributor newsletter

In addition to above core roles, this role would also perform the following :

- Drive implementation of all new initiatives related to Distributor management including Portal and other HO related initiatives.

- Drive improvement plans within the division that arises out of structured meetings between Corporate Distribution Operations team and Zonal Field team through the IRM / DRM meetings.

- Researching new technologies and alternative methods of efficiency for various distributors

- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement.

- To determine areas needing cost reduction and program improvement.

- Distributor Management - Regular audits/Billing Confirmation / Outstanding Reviews.

- Inventory Management.

- Automation of key business processes.

Supporting :

- Assist CVP in development and implementation of plan for distribution expansion and optimization

- Assist CVP in improving performance of distributor in overall exception, overall low base through ZSM

- Ensure resolution of all pending and escalated distributor complaints issues that are pending by engaging with zonal team members.

Only FMCG & Telecom domain experience can apply to this role.