21/05 HR
Recruiter at Talville

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General Manager - City Operations - On-demand Logistics Marketplace - IIM/XLRI/FMS/MDI (6-10 yrs)

Bangalore Job Code: 700043

About the Company

It is an on-demand logistics marketplace providing commercial vehicles to customers through an application. They help e-commerce, FMCG, SMEs, traders, 3PLs, Courier, Cargo companies to optimize their logistics with the help of our dedicated fleet and in-house technology. We have serviced more than 200K customers including 50000+ regular customer in 10 cities. They have serviced over 1.5 million bookings via 5+ million trips.

Your responsibilities

- Manage P&L of city operations spread across 6 cities encompassing 150-175 people

- Responsible for setting agenda for city growth, draw out plans pertaining to Customer, Partner and People KPI

- Define and approve budgets for manpower and BTL marketing plans across cities

- Establish SOP for customer, partner, employee acquisition, handholding and engagement and ensure their strict monitoring and adherence

- Take pricing, discounting decisions in a defined framework to influence customer and partner engagement

- Develop a healthy and efficient working environment across the city in line with organizational culture

- Reports to Spot Vertical head and ensure a healthy working culture

Apply if :

- You have a business degree/MBA from a good business school

- You have rich operations / sales experience of 6+ years, previous experience in an early stage startup as a co-founder or core leadership is a huge plus

- You are data oriented and have strong analytical skills and communication skills

- You have strong team management skills

- You have managed multi-city, multi-level business operations preferably from new age platform business like food delivery, ride sharing etc.

- You have multi-disciplinary thinking and exposure, very high interpersonal skills and experience of managing people at senior, mid and low level ( large field team)

Women-friendly workplace:

Maternity and Paternity Benefits

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