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31/01 Pragati Jain
Consultant at Innoquest Consulting

Views:1079 Applications:246 Rec. Actions:Recruiter Actions:66

General Manager - Business Excellence/Black Belt/Green Belt - US Healthcare (15-25 yrs)

Hyderabad Job Code: 1368865

GM | Business Excellence | Healthcare (Provider) | Hyderabad | Black Belt |Green Belt


Our client is a Healthcare BPO and is looking for GM - Process Excellence having healthcare provider side experience.

Key Responsibilities:

- Lead Quality Assurance for the business - Establish, maintain and improve quality framework to ensure noiseless delivery with optimum cost of operations

- Lead efficiency improvement delivering defined targets for the business

- Lead and deliver on value creation goals across clients

- Lead identification and execution of cross geo/cross practice projects

- Lead Capability building for a portfolio of practices

- Develop and execute BE strategy for the portfolio aligned to business needs

- Accountable for business impact for the portfolio

- Work with Sr. Leadership on the priority projects and performance fixes

- Provide thought leadership on new operating models - Leverage digital capabilities to build a lean & effective quality organisation. Lead complex (life cycle/ Spotlight account interventions)

- Overall 15+ years relevant experience, with Min. 5 years' experience in US Healthcare

- Bachelor or Master's degree in a technology/ business

- Exposure to (US) Healthcare / Insurance

- Proven Business Excellence Strategy development & deployment experience

- Six Sigma BB/Equivalent certified, with excellent Analytical and Problem solving skills; MBB would be an advantage

- Demonstrated capability to leverage technology in designing solutions

- Excellent Facilitation skill, presentation & communication (both written & verbal)

Women-friendly workplace:

Maternity and Paternity Benefits

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