General Manager - Business Development - Facility Management Firm

Role & Responsibilities:

- Responsible for generating new business from companies operating in the sub-segment in line with the targeted revenue growth strategy for the Corporate Services Segment across key markets in the region.

- Ensure the profitable delivery of operations, control of costs & overheads through the achievement of business targets for GOP.

- Responsible for the delivery and expansion of business and margin in all operations ensuring full compliance with contractual obligations and Organization policies and procedures.

- Support new business development through promotion and costing of products & services and response to tenders & proposals which deliver new business in Organizations Integrated Facilities Management activities.

- Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client.

- Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements.

- Prepare timely and accurate financial and qualitative reports; Report on the same to Regional Head on a monthly basis and as and when required.

- Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with the Organization Finance team to ensure all suppliers and contractor payments are managed effectively.

- Manage, mentor, and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required.

- Liaise with the team to ensure alignment with the business goals and vision of the Organization.

- Ensure quality of work by adhering to Organization service standards

- Drive the Monthly MOM with the client and action plan for closure

- Take the ownership and lead the bids for opportunities and targeted accounts by:

- Comprehensively understanding the need of the prospective client

- Developing the right solution in consultation with the Segment Directors, SMEs, and Functional Heads

- Articulating the value proposition through the captivating presentation

- Negotiating the contractual terms favorably.

Note: will be responsible for East Region