General Consulting Manager - Process Excellence - Lean Six Sigma - BFSI

Job Description :

- Provide advisory services to business units.

- Help solve issues, create value, maximise growth and improve business performance in the areas of strategy, structure, management & operations using established frameworks & methodologies.

- Independently design & improve processes and value streams using recognized methodologies such as Lean Enterprise and or Six Sigma

- Design, setup, and execute process workshops (e.g., 5 day kaizen event)

- Define and scope processes and value streams to be improved, and clearly establish process deliverables

- Facilitate the creation of standard, disciplined processes and the process management controls to sustain, adapt, and continuously improve

- Identify and implement business facing and customer facing metrics and design collection processes

- Provide process related training, integrate within process workshops, and follow up on application

- Design process related materials, templates, standard procedures, and learning simulations

- Create and work within enterprise diagrams of all organizational processes and value streams

- Provide ongoing coaching and mentoring on process design & improvement activities, including process management

- Apply change management & project management techniques to drive organizational commitment

- Independently manage projects across multiple work streams facing off to senior stakeholders at CXO level within the business

- Integrate processes with technology, and support IT implementations

- Identify and develop tactical work assignments from strategic and operational business plans

- Integrate with the entire Business Implementation organization

- Act as a process champion to bring process centric thinking and behaviour

Salary : INR 27,50,000 - 30,00,000 P.A

Industry : Banking / Financial Services / Broking

- Bachelor's degree, specialized training, or equivalent work experience

- Certified Lean Six Sigma Black Belt

- Certified PMP or PRINCE2 practitioner

- Experience in a recognized process design & improvement methodology, such as Lean Enterprise and or Six Sigma

- Experience of process tools and concepts, such as process mapping, value stream mapping, waste analysis, root cause analysis & problem solving, flow & pull, takt, Kanban, process capability etc

- Experience in facilitating process workshops, including experience with team dynamics and coaching

- Experience in communication and change management experience, including experience with communication plans, empowerment, active listening, and stakeholder analysis

- Exposure to project management concepts, tools, techniques & methodologies

- Exposure to managing senior level stakeholders (CXO level) at client locations

- Excellent knowledge of using MS Office Excel, Power point, Visio and Igrafx

- Ability to grasp and understand Life Insurance products, market

- Good written and oral communication skills

- Excellent presentation skills

- Group, team facilitation

- Ability to articulate & put forth ideas to senior execs within the business

- Effective communication of process changes,amendments to the Business owners