GeBBS Healthcare Solutions - Manager - Learning & Development

Hiring for Manager - Learning & Development Role with a US Based Organization!

Location : Hyderabad

Years of Experience: 10+ Years

Qualification : Any Post Graduate

Industry Preferred : BPO/KPO

Office time : 11:00 AM-8:00 PM/12:00 PM-9:00 PM

Skills/Knowledge & Qualification:

1. Any other Graduate degree in Human Resources or equivalent - Total Experience - 10+ Years with min 6 + years in L&D

2. Any professional from an L&D organization who have extensive relevant experience in servicing clients, will also be considered

3. Exposure to having managed/led long duration and short burst Learning Interventions

4. Functional Learning Interventions design and roll out would be an added advantage

5. Excellent design & facilitation skills and interpersonal/ communication skills (verbal and written).

6. Strong organizational & planning skills with keen attention to detail: ability to handle multiple tasks and details efficiently while meeting deadlines.

7. Ability to work independently, with minimal supervision, and exercise independent judgement regarding processes or systems

Roles and Responsibilities:

Training:

- Conduct detailed learning needs analysis and skill mapping with reference to the functional and behavioral competency framework to understand the requirements for enhancement of employee capability for a diverse set of learning initiatives in the space of Behavioral, Leadership, Culture and Value based interventions in partnership with department heads.

- Responsible for identifying, developing, implementing, and facilitating learning & development programs for employees.

- Review and finalize the learning and leadership development programs' calendar and ensure training timelines are followed as planned

- Maintain strong relationships with facilitators for delivery of learning courses (logistics) and support in the management of facilitators

- Determine, gather, draw insight from and present appropriate learning metrics

- Creating and implementing training interventions (Leadership & Behavioral) basis the business strategy

- Creating a vendor ecosystem to deliver the content & to deliver back to the business

- Enabling systemic dashboards and periodic learning trackers

- Identifying learning needs through various sources including scanning the external market for understanding new technologies relevant to achieving GeBBS strategy

- Support the onboarding of new employees

- Curate, create, and continuously improve learning content using an array of creative approaches that inspire and engage learners to drive excellence

- Calculate ROI of LnD initiatives

E-learning:

- Ensure the development & implementation of in-house content, audio video material aligned

- Work with internal team & SMEs for creating content across functions

- Leverage the LMS platform to integrate training and functional learning.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Nidhi Parekh