GD Research Center - Key Account Manager

Role Description :

- Identify and understand the business goals, objectives, key customer issues, and new initiatives of existing clients in order to develop the appropriate response solution

- Manage accounts with the outcome of increased customer satisfaction, retention and account growth by cross-selling and up-selling products

- Qualify the prospect's organizational structure, available budget and decision process to ensure business growth opportunities and account management

- Develop healthy business relationships with a broad set of senior executives, key department representatives, and functional users at existing clients.

- Ensuring all specific needs of clients are met.

- Sell high-value information services and effectively articulate a winning business proposition that is tailored to the customer.

- Achieve monthly renewal targets through effective sales pipeline management.

- Use all sales forecasting and management tools and align with all corporate initiatives.

- Act as an ambassador for GlobalData in all that you do.

Core Skills Required :

- Proficient in business English

- Demonstrated and consistent over-achievement of sales quotas

- Excellent communication skills, especially the ability to articulate a compelling message and influence, persuade and negotiate with all levels of people to achieve win-win situations

- Excellent presentation and negotiation skills and experience facilitating strong C-level meetings.

- Experience managing multiple complex sales cycles and developing new sales opportunities.

- Effective prioritization and time management skills

- Proficient in MS Office Suite

- Experience with Salesforce.com or similar CRM applications

- Experience in Technology and/or Subscription-based services