Role Title : Zonal Manager - E-Commerce Operations
Location & Role Scope : Bangalore (Zonal office). The role scope is entire South Zone
Experience : Experience of 6 - 9 years in Ecommerce operations
Qualification : Post Graduate from good B Schools
Industry Background : Should have worked in reputed companies in India in Logistics or E-commerce
Reports to : Head E-commerce Operations
Role Purpose :
Pioneering Express Distribution services in India, since 1989, Gati has transformed the logistic industry in India with many a path breaking revolutionary initiatives that paved the way to an organized logistic industry. With an annual turnover of Rs 12895 Million, Gati today offers an integrated Express Distribution and customized Supply Chain Solutions to customers across diverse industry verticals.
Gati's advantage of seamless connectivity across air, road, ocean and rail has resulted in a plethora of offerings to the customers, unmatched in the industry. Gati operates a fleet of 4000 vehicles on road, 2 marine vessels and over 7000 plus business partners across India.A market leader in India, Gati has a strong market presence in the Asia Pacific region and SAARC countries. Today, Gati has offices in China, Singapore, Hong Kong, Thailand, Nepal and has plans to foray into other markets.
Gati E-connect the e-Commerce Logistic Solutions vertical of Gati is India first integrated eCommerce logistic solutions provider. Backed by the pioneer and leaders in Express Distribution in India, Gati Econnect has an extensive reach of 653 out of 657 districts in India. Unique to its service offering Gati Ecoonect has the Cash on Delivery and Prepaid facility to 6700 direct pincodes and reach to 14,000 remote pin codes in tier 2 & 3 cities enabling your business to reach the remotest corner of the country. In this role the job holder will be responsible for the e-commerce operations of the Zone.
Key Deliverables :
- Draw-up appropriate Strategic initiatives and Objectives to enable the Company to meet its business objectives
- Conceptualize and develop the model for Ecommerce fulfilment with cost structures and specific time lines
- Introduce the end-to-end solution within the e-commerce vertical from Order acquisition to delivery.
- Set the Operations for the functions of Ecommerce processing
- Design internal processes (SPO- s) at various levels within the organisation for smooth functioning of the products and services.
- Draw KPIs for the business & team
Functional Competencies :
- Have hands-on experience in eCommerce space
- Analytical approach and be data-driven.
- Demonstrable experience in launching new products
Behavioral Competencies :
- Very good analytical skills
- A sharp Negotiator
- Flair for working with diverse type of professionals/agencies.
- Ability to maintain good PR and be well networked
Travel Required :
- Extensively within the Zone
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