- Create and implement effective sales strategies and lead nationwide sales toward achievement of sales objectives.
- Provide leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to correct when necessary.
- Provide sales management, budget control, compensation programs and incentive planning.
- Device sales strategy to develop clientele different industrial sectors like Auto/Engineering etc.
- Proactively identify changes in delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.
- Prepare monthly, quarterly and annual sales forecasts.
- Evaluate trustworthy statistical data, research and analysts reports to determine market trends, areas of opportunity and threats: utilise data to underpin any recommendations for network development and/or refocus and enhancement of business practice, procedures or processes.
- In conjunction with relevant key stakeholders assist create a sustainable market leading best-in-class value-proposition by cohesively applying the components described under 'Product & Service Development': market positioning initiative to continuously benchmark service scope, delivery and performance against best practice international standards.
- In conjunction with President Warehouse systematically segment the client base by category, importance, industry, location and volume.
- Roll-out and maintain the CRM programme.
- In conjunction with President Warehouse methodically set monthly, quarterly and annual volume targets based on individual client's total volume and the market share required by the warehouse verticals.
- Periodically review targeting and business forecasts taking into account any material change in the client's business pattern and/or circumstances likely to impact volume expectation.
- Develop and nurture professional and personal relationships with key resource and touch points across assigned client base: engagement to facilitate and ensure client satisfaction, business retention and opportunity development.
- Via client engagement tactics consistently strive to create top-of-mind awareness and identity for the warehouse.
- Visit each assigned client at a frequency determined by and consistent with business value and potential.
- Formally and immediately notify each client of any developments, circumstances or incidences likely to impact their business.
- Apply commercial judgment to identify and convert cross-selling opportunities.
- Conduct performance appraisals in accordance with policy.
- Lead by example to create a stable and enjoyable work environment enabling and encouraging resource to effectively manage the business.
- In conjunction with relevant key stakeholders maintain a service tariff which reflects market positioning, value proposition and product integrity: market forces, competitor pricing, service scope and quality must be considered in tariff establishment.
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