Gati-Kintetsu Express - Head - eCommerce Operations

Role Title : Head - eCommerce Operations

Location : Hyderabad(CO)

Qualification & Experience :

Experience : 10 - 15 years with MBA from a premier institute is preferred

Industry Background : Should have worked in reputed companies from Courier/Logistics /Retail Chain/QSR operations

Role Scope : The role holder will be responsible for P & L of the E-commerce business of Gati.

About Company :

- Gati-Kintetsu Express Private Limited (Gati-KWE) is a joint venture company between Gati - India's pioneer and leader in Express Distribution and Supply Chain Solutions and Kintetsu World Express Japan's leading logistics provider. Following the joint venture Gati-KWE today offers an unmatched service offering that brings in local experience with global expertise. Gati-KWE is a 5500 people strong company with an annual turnover of Rs 15273 million.

- An intrinsic network that spans the length and breadth of India - Gati-KWE has a reach of more than 99% of districts in India. A large fleet of more than 5000 vehicles and an assured space across 32 airline sectors ensures that your shipments are delivered in the right time at the right place.

- Gati-KWE today is the most preferred Express Distribution and Supply Chain Solutions provider because of the ability to handle every distribution need. Gati-KWE offers services that are customized to the requirements, be it a Premium service - for time critical shipments or an Express Service for cost effective and direct express route connectivity.

- Taking a step forward, Gati-KWE's Supply Chain Solution division offers an integrated Supply Chain services to businesses across industry verticals. Be it flexible point-to-point distribution solutions or complex end-to-end integrated logistics solutions or supply chain management, Gati-KWE does it all with great effectiveness and reliability, and enjoys the trust of a large customer base

For more details visit our website : www.gatikwe.com

Key Deliverables :

- Direct the formulation of strategy, annual business plan and budget

- Draw-up appropriate business initiatives and Objectives for the region inline with the E-com strategy.

- Conceptualize and develop the model for E-commerce fulfillment with cost structures and time lines

- Set up processes and stream line operations to support end-to-end solution from order acquisition to delivery.

- While focusing on operations cost, manage resource availability in line with Month On Month business growth.

- Design internal processes (SOP- s) at various levels within the organization for smooth functioning of the products and services.

- Lead and Manage the Zonal teams and draw KPIs for the team

Critical Competencies for Success :

- Strategic thinking- Business direction, budgetary and economic outlook

- Strong results/ achievement orientation - proven past track record

- Financial and Commercial acumen: demonstrated by drive to deliver sustained profitability

- Ability to venture into new markets/Acquisitions/Partnerships

- Well-developed influencing skills, Assertive leader, organized planner and data driven decision making

- Hunger for challenges and meeting stretched targets

- Excellent presentation; communication and interpersonal skills Have hands-on experience in Courier/logistics/retail chain operations

- Demonstrable experience building and scaling up the business

Travel Required : Extensive across India