Gartner - Specialist - Benefits

- What makes Gartner HR a GREAT fit for you? When you join Gartner, you'll join a fast-paced, dynamic team and play a key role in our company's continued double-digit growth. We're a people business. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is the core of our strategy for success. You- ll work alongside smart, creative, motivated colleagues and have unlimited opportunities to grow. If you love working with people and making the connection between great talent and company success, we want to connect with you.

Job Description :

Within the global Compensation & Benefits team, the Benefits Specialist will work within the Shared Centre of Excellence to support the delivery of cost effective and competitive benefit programs in assigned multiple countries.

Responsibilities: :

- Work with Benefit Partners to proactively handle all aspects of day to day benefit administration (including plan administration, claims management and client relationship contact points)

- Maintain C&B mailbox and utilize benefit expertise to respond to queries from HR, Managers and Employees.

- Partner with Benefit Partners to provide advice and guidance on standard benefit policy and practice (to include paid and unpaid time off such as Sick, Leave of Absences, Maternity and Disability).

- Utilize technology to develop and maintain new hire induction/onboarding processes in assigned countries

- Maintain web and systems content to communicate and drive education and engagement

- Support enrollment campaigns and organize employee briefings/events

- Support the Benefit Partner to complete annual renewal processes

- Provide reports, Information and analysis and undertake audits as required.

- Maintain benefit information and policies in line with strategic direction and regulatory requirements.

- Support projects related to implementation of new benefits and products/program changes.

- Maintain integrity of benefit records, recommend process improvements and coordinate automation where possible.

- Manage procurement/invoicing process

- Assist with projects as requested

Job Requirements :

- 2+ years relevant Benefits plan administration experience

- Proven track record of collaborating with others to deliver fast, positive results

- Experience of international benefit programs and working with multiple countries preferred

- Excellent interpersonal and communication skills; welcoming, approachable, persuasive, credible

- Ability to build strong (often remote) relationships

- Ability to make improvement recommendations in relation to benefit administration processes.

- Demonstrated analytical abilities and Excel skills

- HR Database experience (Workday preferable)

- Resourceful with ability to utilize technology to communicate and present information

- Proactive team player with strong problem solving and conflict resolution skills.

- Ability to constructively challenge the status quo and present alternative ideas and solutions

- Strong client focused work ethic demonstrating sensitivity, empathy, cultural awareness, integrity, fairness and good judgment.

- Strong written and spoken English language skills