Gartner - Senior Specialist - Market Research Research - SRS

What makes Gartner a GREAT fit for you? When you join Gartner, you will be part of a team with a no-limits mindset that helps the world become smarter and more connected. We- re the world's leading research and advisory company that steers clients toward the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

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About this role:

The Senior Market Research Specialist will work on high impact client inquiries and help clients with actionable advice. The associate will conduct research on Gartner platforms and will frame the client response in the form of a structured framework. Helping junior colleagues create high quality inquiry response will also be an added responsibility.

What you'll do:

- Utilize existing Gartner research and all relevant digital platforms to prepare high quality advice in form of deliverable for Gartner clients

- Response Hub

- COE

- Conduct research using both systematic and intuitive secondary research techniques

- Prepare the response in the form of a structured format or a pre-defined framework - The response should be crisp, precise and actionable in nature

- Follow QC guidelines carefully. Reach out to stakeholders for their inputs on the response quality and future improvements

- Ability and comfort to work independently on unstructured inquiries, collaborate proactively with different stakeholders and demonstrate full ownership of the task assigned

- Lead, manage and expand engagement with global analyst community

- Engage with stakeholders on a regular basis suggest scheduling changes, best practices and analyst recommendations

- Research Engagement Services (RES)

- Deliver on time and maintain high quality standards of the advice written responses

- Manage inquiry workload, timelines and provide feedback to the specialist working on those inquiries

- Develop vertical/Tech subject matter expertise. Position yourself as go-to-person for specific subject understanding

- Conduct a thorough internal quality check as per the laid-out process and ensure a quality delivery

- Manage internal MIS and ensure timely reporting of KPIs in defined format and frequency

- Provide project scores to specialists on selected inquiries on a regular basis and suggests improvement points

- Timely escalation of things in case any challenges arises and have a solution-oriented mindset

- Provide constructive feedback to peers as well as be receptive to feedback from peers

What you'll need:

- Graduate + MBA (IT/Ops) from leading B-schools

- 4-6 years of experience in the research industry dealing with etc.

- Technology areas such as Applications, Data & Analytics, Infrastructure & Operations, Security & Risk

Eagerness to Learn:

- Awareness of technology topics, hardware/software/services basics, changing technology trends and learning about different tech vendors

- Problem Solving Skills: Analytical skills and the ability to think independently. Candidate must possess a "can do" attitude and should be a self-motivated individual

- Strong working knowledge of MS Word, PowerPoint and Excel tools etc.

- Strong communication skills - oral & written: Should structure all communication for meaning and flow with strong command on English language.-

- Should be able to manage projects/inquiries of fellow associates and be able to work in a highly dynamic work environment

- Ability to communicate effectively and manage global stakeholders' expectations

Who you are:

- We are looking for creative, analytically strong, articulate and self-motivated individuals who would like to develop a strong knowledge of technology domains along with building consultative problem-solving skills. Some of the shared characteristics of our successful hires include:

- Strong appetite to dive deep into a given technology domain/s to develop expertise and distill key findings.-

- Ability to gather, analyze, restructure, identify and create original insights from qualitative and/or quantitative data.

- Strong oral and written communication skills.

Competence for meeting deadlines, multi-tasking and managing work under ambiguity/uncertainty (e.g., changing factors, limited information)

- Aspiration to constantly learn and improve.

What we offer :

We offer a highly competitive rewards and benefits package including - Medical Insurance, Life Insurance, Tuition reimbursements and Employee Assistance Program. Gartner is a high growth company which will provide the right candidate with a wealth of career development opportunities. All Gartner associates strive to be high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who really enjoy what they do. Are you ready to jump on board?

Diversity, inclusion and engagement at Gartner

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096

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