Gartner - Senior Operations Associate - Prospect Research

Title: Sr. Operations Associate

About this role:

Global Sales Operations is a division within Gartner which encompasses Sales Technology, Sales Productivity, Territory Planning & Analytics, Sales Learning & Development, Operational Management, and Sales Communications & Proposals.

What youll do:

- Senior specialists will be responsible to lead and manage projects related to secondary research. They will ensure that specialists in the team are able to help Gartner sales force find verified information about prospects

- Develop subject matter expertise related to processes, role types and tools used for prospecting

- Own reporting and dashboard creation for prospect research team as well as conduct regular analysis to identify gaps and make data-based decisions

- Work on prospecting and non-prospecting research projects such as prospect contact identification, company name identification, Organization firmographics,

- Independently manage stakeholder conversations with the global sales team members and senior stakeholders, including sales associates, sales managers, sales VPs and RVPs

- Provide day-to-day guidance to junior team members and problem solve before issues are escalated to team managers.

What youll need:

- Bachelors or masters degree with 3 to 4 years of relevant experience in global organization

- Advanced MS Office Excel, Word and PowerPoint skills

- Hands-on experience (at least 1 year) with external databases such as D&B Hoovers, Capital IQ, LinkedIn

Sales Navigator, Zoom-info, Factiva, Ranking etc.

- Excellent communication skills (verbal & written) are very critical. This role requires interaction with global team members

- Business acumen, analytical, logical thinking and high attention to details, presentation and organization

- Exposure to team mentoring and coaching would be preferred

Who you are:

- Ability to prioritize and organize workload

- Strong ability to collect information from many varied sources and ensure its accuracy

- Excellent analytical and problem-solving skills Attention to details

- Strong initiative and willingness to take on projects in a proactive manner

- Ability to work in a fast paced, high pressure environment; Excellent time management skills and ability to meet tight deadlines

- Excellent oral and written communication skills

- Effective listening skills

What you will get:

- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

- Collaborative, team-oriented culture that embraces diversity

- Professional development and unlimited growth opportunities

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