Gartner - Program Specialist - Reporting & Analytics Center of Excellence

Program Specialist - Reporting & Analytics

What makes Gartner a GREAT fit for you-

When you join Gartner, you- ll be part of a fast-growing team that helps the world become smarter and more connected. We- re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can- t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development - as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

About this role:

This role would entail working through large volumes of data to come up with business insights. You will also have opportunities to work on several business initiatives and be empowered to lead problem solving. You will also develop smart solutions to automate several reports while still deriving intelligence from the same. This is an excellent opportunity to be in high-impact teams, where you can truly develop your skill set and knowledge and bring impact to the business.

What you- ll do:

- Create timely and accurate reporting for 1-2 business units. Work with BU leadership to define the right KPI/objectives for BU and design reporting, Ops review and calibration materials for the BU

- Monitor mailboxes for assigned BU's and respond timely to clients questions and clarifications. Audit and resolve any issues as highlighted by business partners in a timely and professional manner

- Meet reporting requirements (deadlines, content requirements & accuracy, template adherence, user readability) in support of Business Partner's needs

- Drive innovation to come up with new analytics providing new business insights; automate regular reports using tools like SQL, R etc. and make it more impactful using data visualization tools

- Be the subject matter expert and facilitator for analytics

- Offer proactive ideas for enhancing data provided with business units aligned to provide greater insights and action to improve business performance. Leveraging best practices identified in peers

- Create monthly business performance package which communicates performance in key measures and provides commentary in terms of key messages the data shows.

- Conduct both directed and proactive analysis on various aspects of the business units supported to help improve client retention, service productivity leveraging both leading and lagging indicators

- Works with minimal supervision and demonstrates good decision making skills, prioritizing tasks to meet critical deadlines and providing proactive and professional support to wider team

What you- ll need:

- Engineering and Maths graduates

- Overall 2-5 years of experience

- 2-3 experience in business analytics, reporting or data science

- Strong Microsoft Office expertise - Advanced Excel, PowerPoint, Outlook

- Knowledge of one or more of the following preferred - R, Python, SQL, VBA Macros, MS-Access, Power BI

- Strong communication and collaboration skills

- Analytical thinker with experience in deriving business insights from data analytics

- Detail-oriented with high personal standard for quality

- Experience developing and maintaining management reports in Excel or BI tools like Power BI

- Excellent oral and written communication skills in English

Who you are:

- You love quantitative problem solving and are excited about representing business information using numbers

- You want to engage senior clients in data-driven discussions and act as an consultant to the business teams

- You want to grow deep into business reporting, business analytics and data science as a long term career while still develop necessary business acumen

What we offer

In addition to an outstanding work environment with rapid advancement potential, Gartner sales associates enjoy exceptional compensation and benefits, including:

- Competitive base salary

- Flexible work environment

- A great work culture

About Gartner:

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. We work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A.- Visit gartner.com to learn more.