Gartner - Director - Data Analytics

Title: Director, Data Analytics

About the role:

Gartner's Global Product Management (GPM) group is driving transformative change in the way we provide value to clients, leveraging technology to improve client experiences and help them extract maximum value from their investments with Gartner. As part of this effort, we are setting up a Center of Excellence (COE) in the team focused on product analytics across the full product portfolio. This work will provide a standardized view of GPM success, product health and areas of opportunity. These insights will be used to prioritize investment in product innovations, resourcing and budgets. The Director, Data & Analytics will report to the MVP, Product Analytics and Insight in GPM, and partner with them to build the COE and execute on day-to-day operations related to product measurement, data analysis and actionable insight generation.

What you will do:

- Effectively manage a team of analysts that provides influential data visuals for Operational Review KPIs presentations

- As a player-coach create PowerBi dashboards with analyst team to visualize descriptive KPIs and predictive models as needed

- Be the point person in Product Analytics for all forecasting & modeling needs for client engagement, profitability, and client retention

- Identify drivers of behaviors in client journeys- understand what events are most important to track to mitigate risk of poor client experience & increase client value

- Create & continuously improve forecasting models of product expense & revenue in collaboration with Product Managers & Finance partners for GPM products' cost of goods sold (COGS) analyses

- Help Product Managers create COGS forecast estimates based on proposed product innovation options they want to assess

- Support 3-year revenue & expense projection forecasts in partnership with Finance as needed

- Support Product Mix 3-year forecasts for GPM Product Managers in collaboration with Finance partners

- Regularly suggest insight improvement ideas during team meetings

What you will need:

- Bachelor's Degree required. Master's and/or Doctoral degree strongly preferred. Degrees with a concentration in statistics, data science, operations research, or finance preferred

- 10+ years progressive analytics experience, preferably in a strategy, business intelligence, or consulting role

- Preferred experience in SaaS software environment, product management, or IT

- Modeling and forecasting experience a must

- Familiarity with relational databases and SQL coupled with facility with programming languages, statistical packages, and BI tools a must

- Results-oriented with excellent ability to translate questions into insight and know what questions will likely arise next to drive insight improvement

- Strong data literacy skills- ability to communicate effectively preferred

- Exceptional problem solving: Proven track record of solving complex problems, thinking creatively, and using data to tell a story to influence senior level stakeholders. Demonstrated thought leadership with high business impact throughout career

- Ability to prioritize & handle multiple requests concurrently and consistently deliver superior results in a timely fashion

- Demonstrated ability to develop and deliver compelling executive-level presentations

What you will get:

- Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

- Collaborative, team-oriented culture that embraces diversity-

- Professional development and unlimited growth opportunities

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