Gartner - Client Executive

The Opportunity :

The Client Executive will develop a trust-based, value add relationship with the Global CIO and CEO of Industry. He/she would serve as a global engagement partner with responsibility for growing the Industry account to specified target over 5-6 years. The successful candidate will maintain and develop sound business relationships with clients and internal team, and position Gartner as a resource to utilize for new projects. This person will provide strong oversight to management of the engagement and ensure effective project management processes are in place so that quality, schedule, service delivery and profitability goals are met and exceeded, and drive value for both Industry and Gartner.

Key Responsibilities :

Principal responsibilities include :

- Set short and long term direction for a global sales team managing 1 - 3 key global accounts

- Establish and maintain executive relationships with clients to become the "trusted advisor" in all their primary locations

- Leverage Gartner's Operating Committee Executives and other senior Business Unit Leadership within the account when appropriate to strengthen client relationships and drive high revenue growth

Job Requirements :

- Minimum 13-14 years of proven consultative selling experience and account management experience of global accounts in IT sales

- Comprehensive understanding and knowledge of a vertical assigned market, client business and technology issues and the competitive landscape for IT services

- Proven experience in driving high volume business development and high client satisfaction in complex global accounts

- Demonstrated ability to lead a virtual account team of sales and sales partners in a consultative sales capacity that results in exceeding multiple quota elements

- Demonstrated ability to sell and lead delivery of complex engagements and creative solutions

- Expertise in establishing trusted advisor relationships up through CXO levels

- Ability to exert strong leadership skills to deal with senior client executives as well as align the individual business lines to develop the customized solution

- Superior written and oral communication skills, with the ability to explain complex concepts and issues in client terms to all levels of management and staff

- Strong organizational and time management skills