Gartner - Business Analyst - Data Science - IIT/ISI/BITS

We are searching for talented engineers and science majors to join our team. We are searching for top talent that will help solve some of the most challenging problems in the IT world using data science methodologies. You will be working to build algorithms to solve some of our advanced retention initiatives. You will also have opportunities to work on several business initiatives and be empowered to lead problem solving.

What you will do

You will get opportunities to solve world class problems in a world class company.

- Drive retention and growth by empowering service delivery groups and sales in some of our initiatives as required:

- Work on cross-product initiatives that are of high importance and bring significant impact on retention

- Automate creation of most relevant content for clients using NLP, these would connect Gartner product offerings to client needs by working with Client Partners, thereby displaying value we could provide

- Conceive, build and continuously enhance systems and tool as a senior business analyst in a data science team that would enable our Service associates to engage the clients in an operationally effective way

- Work on several initiatives that have unstructured data, derive key insights that are top priorities for different companies and automate the process by integrating with a UI

- Automate several content delivery modules to engage clients using machine learning algorithms

- Derive key insights utilizing unsupervised machine learning based on hundreds of pages of unstructured data from several sources

- Build statistical models to predict retention probabilities dynamically for a given client and help Service Delivery leverage that data

- Prioritize what clients our Service Delivery associates should talk to and what Gartner asset they should recommend to convert an unengaged client to an engaged one.

- Analyze surveys and correlation between survey responses and client engagement in a meaningful way so as to result in actionable insights

- Use regression models to determine factors that impact retention leading to client engagement

- Meaningful extraction of key client priorities using text analytics

- Derive what content to recommend to clients when our Service Associate is looking to engage a client

- Extract features and signals from diverse data collections

Desired Profile

Education

- Bachelor's or Masters- degree from tier one schools only IITs

- PhD/Masters a plus

- Degree major in Physics, Math, Technology, Computer Science and related branches preferred (focus on Natural Language Processing, Information Retrieval a plus)

Skills Needed

- 2-3 years- experience working on solving problems that involve utilizing Machine Learning techniques and NLP

- Projects in data science methodologies or software development is required

- Knowledge or R or Python needed to be able to code the models

- Knowledge of statistical models to build into models a big plus

- Ability to work on projects that involve use of the following:

Machine Learning and statistical techniques

Data mining and recommendation systems

Natural Language Processing and Information Retrieval

Work with large volumes of data

Dynamic user behavior modeling